CASTLE OSTEOPATHIC
CLINIC
Pauline Weiss MO DRO
Registered Osteopath
Pauline graduated from the British School of Osteopathy in 1986 and has been in private practice since then. She has maintained a clinic in Castle Street, Dover for over 20 years and has an established reputation in the area.
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Pauline runs her clinic throughout the day on Monday, Tuesday, Wednesday and Friday.
Lionel Fantom DO
Registered Osteopath
Lionel graduated from the British School of Osteopathy in 1997, and has practiced at clinics throughout Kent for over 15 years.
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Lionel runs his clinic in Dover on Thursdays.
Information for new patients
On your first visit to the Osteopath you will be asked detailed questions about your previous health and current symptoms. This will provide a case history to determine the best course of treatment. All information you provide will be treated confidentially unless, with consent, some information needs to be shared with your GP.
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In order to examine and treat you the Osteopath may ask you to remove some of your clothing. You will not be asked to undress in front of the Osteopath, and it is often advisable to wear loose fitting, comfortable clothing.
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You may wish to be accompanied by a partner, parent or friend if you feel this would make you more comfortable. All children should be accompanied by a parent/guardian.
Osteopathy
Osteopaths use their hands to identify abnormalities in the structure and function of a body, and to assess areas of weakness, tenderness, restriction or strain. By this means your Osteopath will make a full diagnosis and discuss with you the most appropriate treatment plan.
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The Osteopath will usually start any treatment by releasing and relaxing muscles and stretching stiff joints, using gentle massage and rhythmic joint movements.
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The particular range of techniques used will depend on your problem.
Treatment Fees
Initial diagnosis and treatment will last between 30 and 45 minutes, and subsequent treatments will last around 40 minutes.
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The charge for each consultation is £37.00 for adults and £20.00 for babies and children under 18.
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If you have private health insurance it may be possible to claim for your treatment. You will need to ask your insurance provider about the available level of cover and whether you need to be referred by your GP or a specialist.
Concerns and Complaints
If you are a patient and are worried about the treatment you have received, or the way your Osteopath has behaved, the best person to talk to first is usually the person who treated you. Many patients' worries arise from misunderstandings and it is often helpful to discuss your concerns with your Osteopath first.
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If you would prefer not to do this, you may be able to discuss it with another Osteopath in the Practice.
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If you are not satisfied that your concerns have been properly dealt with, or if you want to make a formal complaint, you should contact the General Osteopathic Council.
Tel: 020 7357 6655
e-mail: regulation@osteopathy.org.uk